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&Beyond
African Bush Camps
African Parks
Angama
Arijiju
Asilia Africa
Azura Retreats
Barclay Stenner
Belmond
Blue Safaris
Brent Stirton
Brookdale Estate
Camp Warda
Chem Chem
Chiawa Collection
Congo Conservation Company
Crookes & Jackson
Dana Allen
Ellerman House
Fregate Island
Great Plains Conservation
Green Safaris
Hannelore Vandenbussche
Helicopter Horizons
Hemingways Eden
HBD Principe
Hilary Hurt
Jamala
Kisawa Sanctuary
Kyaninga Lodge
Legendary Expeditions
Lengishu House
Lowis & Leakey
Luke Stackpoole
Jacob Ladders
Matetsi Victoria Falls
Morukuru Family
Natural Selection
Nomad Tanzania
North Island
Ol Jogi
One & Only
Robin Pope
Sanctuary Retreats
Segera Retreat
Singita
Six Senses
Sirai
Sterrekopje
SVS Tchad
Thanda Island
Time + Tide
Tom Parker
Tropic Air
Tswalu Kalahari
Tusk & Mane
Volcanoes Safaris
Wilderness
Wild Expeditions
Wolwedans
Xigera
AMADI Standard Terms & Conditions
These terms and conditions are applicable to bookings made directly with AMADI and also apply to contact made and quotes generated through offline, online and affiliate channels.
Copyright
Copyright © 2023 AMADI AG, Via Grava 12, 7031 Laax, Switzerland
Intellectual property
The content on this site (text, graphics, logos, icons, colours, designs, layouts) are the intellectual property of AMADI and its associates and are as such protected by Swiss and International Intellectual Property Law.
Quotations & costs
Quotations are based on anticipated costs and are subject to amendment should these anticipated costs increase due to circumstances beyond the control of AMADI.
Quoted prices are typically per person sharing, double occupancy except where indicated. Prices include planning, handling and operational charges and are based on current rates of exchange, tariffs and taxes in effect at the time of publication. AMADI reserves the right to increase prices to cover increased costs, tariffs, taxes and V.A.T. received after prices are published and to reflect fluctuations in foreign exchange markets. AMADI is under no obligation to give a breakdown in costs of any journey.
A provisional booking after quotation will be valid for 14 days. A provisional booking is confirmed by payment of deposit. Should the necessary deposit not be paid within the 14 days then the provisional booking is cancelled.
Deposit & Payments
40% of the confirmed total booking value for all services other than airline reservations is payable in the form of a non-refundable deposit on the date of confirmation.
100% of the confirmed total booking value of all airline reservations is payable on the date of confirmation.
The balance of the confirmed total booking value for all services other than airline reservations is payable 75 days prior to the date of arrival.
100% of the confirmed total booking value payable at the time of confirmation for all bookings made less than 75 days prior to the date of arrival.
Deposit and payment requirements might differ depending on specialist product and or seasonality.
Cancellations
The following cancellation fees will be payable if the booking is cancelled:
40% of the confirmed total booking value if the booking is cancelled more than 76 days prior to the date of arrival.
100% of the confirmed total booking value if the booking is cancelled 75-0 days prior to the date of arrival or in the case of a no-show.
Cancellation fees may differ due to specialist product and / or peak season travel. Airline reservations are 100% non-refundable.
Postponements
Postponements are treated on a case-by-case basis where we try to find the best possible solution for our clients. It is possible that they will be considered the same as a cancellation.
Payment methods
AMADI accepts two payment methods:
Wire transfer to one of our denominated accounts (CHF, USD, EUR, GBP).
Transfers of major crypto currencies into our wallet (BTC and ETH).
Insurance
We strongly recommend you take out suitable travel insurance to cover medical expenses, personal accidents and loss or damage to personal property or luggage.
Passports & visas
Valid passports are required for all international destinations. Please note that guests are responsible for obtaining the required documentation applicable for entry. Passports must be valid for six (6) months after the return of your journey and should also have sufficient blank pages for visas and immigration stamps. For travel to South Africa, guests must have a minimum of two blank pages in their passport for visas and immigration stamps. AMADI cannot be held responsible should you be denied entry to a country due to non-compliance with these requirements.
A copy of your valid passport must be submitted to AMADI in order to confirm air reservations made through AMADI.
Limits on liability
AMADI AG (trading as AMADI), its employees, shareholders, officers, directors, successors, and agents purchase transportation (by aircraft, coach, train, vessel or otherwise), hotel and other lodging accommodations, restaurant, ground handling and other services from various independent suppliers. All such persons and entities are independent contractors. As a result, AMADI is not liable for any negligent or wilful act of any such person or entity or of any third person. In addition and without limitation, AMADI is not responsible for any injury, financial or physical loss, death, inconvenience, delay or damage to personal property in connection with the provision of any goods or services whether resulting from but not limited to acts of God or force majeure, illness, disease, acts of war, civil unrest, insurrection or revolt, animals, strikes or other labor activities, criminal or terrorist activities of any kind, overbooking or downgrading of services, food poisoning, mechanical or other failure of aircraft or other means of transportation or for failure of any transportation mechanism to arrive or depart on time.
There are many inherent risks in experiential travel of the type involved here, which can lead to illness, injury, or even death. These risks are increased by the fact that these experiences take place in remote locations, far from medical facilities. Passenger assumes all such risks associated with participating in these experiences.
Applicable Law
This site is created, maintained and controlled in Switzerland and as such, the laws of Switzerland and the jurisdiction of the Swiss courts govern this agreement.
Customer Privacy Policy:
AMADI shall take all reasonable steps to protect the personal information of users.
Country Of Domicile
This website is governed by the laws of Switzerland and AMADI chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature.
Variation
AMADI may, in its sole discretion, change this agreement or any part thereof at any time without notice.
General
We respect your privacy and are committed to protecting it through our compliance with this privacy policy (“Policy”). This Policy describes the types of information we may collect from you or that you may provide (“Personal Information”) on the amadijourneys.com website (“Website” or “Service”) and any of its related products and services (collectively, “Services”), and our practices for collecting, using, maintaining, protecting, and disclosing that Personal Information. It also describes the choices available to you regarding our use of your Personal Information and how you can access and update it.
This Policy is a legally binding agreement between you (“User”, “you” or “your”) and this Website operator (“Operator”, “we”, “us” or “our”). If you are entering into this agreement on behalf of a business or other legal entity, you represent that you have the authority to bind such entity to this agreement, in which case the terms “User”, “you” or “your” shall refer to such entity. If you do not have such authority, or if you do not agree with the terms of this agreement, you must not accept this agreement and may not access and use the Website and Services. By accessing and using the Website and Services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Policy. This Policy does not apply to the practices of companies that we do not own or control, or to individuals that we do not employ or manage. This privacy policy was created with the help of the privacy policy generator.
Collection of information
When you open the Website, our servers automatically record information that your browser sends. This data may include information such as your device’s IP address, browser type, and version, operating system type and version, language preferences or the webpage you were visiting before you came to the Website and Services, pages of the Website and Services that you visit, the time spent on those pages, information you search for on the Website, access times and dates, and other statistics.
Information collected automatically is used only to identify potential cases of abuse and establish statistical information regarding the usage and traffic of the Website and Services. This statistical information is not otherwise aggregated in such a way that would identify any particular User of the system and we do not collect or store any personally identifiable information.
Use and processing of collected information
We act as a data controller and a data processor when handling Personal Information, unless we have entered into a data processing agreement with you in which case you would be the data controller and we would be the data processor.
Our role may also differ depending on the specific situation involving Personal Information. We act in the capacity of a data controller when we ask you to submit your Personal Information that is necessary to ensure your access and use of the Website and Services. In such instances, we are a data controller because we determine the purposes and means of the processing of Personal Information.
We act in the capacity of a data processor in situations when you submit Personal Information through the Website and Services. We do not own, control, or make decisions about the submitted Personal Information, and such Personal Information is processed only in accordance with your instructions. In such instances, the User providing Personal Information acts as a data controller.
In order to make the Website and Services available to you, or to meet a legal obligation, we may need to collect and use certain Personal Information. If you do not provide the information that we request, we may not be able to provide you with the requested products or services. Any of the information we collect from you may be used for the following purposes:
Processing your Personal Information depends on how you interact with the Website and Services, where you are located in the world and if one of the following applies: (i) you have given your consent for one or more specific purposes; (ii) provision of information is necessary for the performance of an agreement with you and/or for any pre-contractual obligations thereof; (iii) processing is necessary for compliance with a legal obligation to which you are subject; (iv) processing is related to a task that is carried out in the public interest or in the exercise of official authority vested in us; (v) processing is necessary for the purposes of the legitimate interests pursued by us or by a third party.
Note that under some legislations we may be allowed to process information until you object to such processing by opting out, without having to rely on consent or any other of the legal bases. In any case, we will be happy to clarify the specific legal basis that applies to the processing, and in particular whether the provision of Personal Information is a statutory or contractual requirement, or a requirement necessary to enter into a contract.
Disclosure of information
To maintain the highest level of privacy and to protect your Personal Information to the full extent, we do not share your Personal Information with anyone and for any reason.
Retention of information
We will retain and use your Personal Information for the period necessary to comply with our legal obligations, to enforce our agreements, resolve disputes, and unless a longer retention period is required or permitted by law.
We may use any aggregated data derived from or incorporating your Personal Information after you update or delete it, but not in a manner that would identify you personally. Once the retention period expires, Personal Information shall be deleted. Therefore, the right to access, the right to erasure, the right to rectification, and the right to data portability cannot be enforced after the expiration of the retention period.
Cookies
Our Website and Services use “cookies” to help personalise your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you. Click here to learn more about cookies and how they work.
We may use cookies to collect, store, and track information for security and personalization, and for statistical purposes. Please note that you have the ability to accept or decline cookies. Most web browsers automatically accept cookies by default, but you can modify your browser settings to decline cookies if you prefer.
Do Not Track signals
Some browsers incorporate a Do Not Track feature that signals to websites you visit that you do not want to have your online activity tracked. Tracking is not the same as using or collecting information in connection with a website. For these purposes, tracking refers to collecting personally identifiable information from consumers who use or visit a website or online service as they move across different websites over time. How browsers communicate the Do Not Track signal is not yet uniform. As a result, the Website and Services are not yet set up to interpret or respond to Do Not Track signals communicated by your browser. Even so, as described in more detail throughout this Policy, we limit our use and collection of your Personal Information.
Links to other resources
The Website and Services contain links to other resources that are not owned or controlled by us. Please be aware that we are not responsible for the privacy practices of such other resources or third parties. We encourage you to be aware when you leave the Website and Services and to read the privacy statements of each and every resource that may collect Personal Information.
Information security
No data transmission over the Internet or wireless network can be guaranteed. Therefore, while we strive to protect your Personal Information, you acknowledge that (i) there are security and privacy limitations of the Internet which are beyond our control; (ii) the security, integrity, and privacy of any and all information and data exchanged between you and the Website and Services cannot be guaranteed; and (iii) any such information and data may be viewed or tampered with in transit by a third party, despite best efforts.
Data breach
In the event we become aware that the security of the Website and Services has been compromised or Users’ Personal Information has been disclosed to unrelated third parties as a result of external activity, including, but not limited to, security attacks or fraud, we reserve the right to take reasonably appropriate measures, including, but not limited to, investigation and reporting, as well as notification to and cooperation with law enforcement authorities. In the event of a data breach, we will make reasonable efforts to notify affected individuals if we believe that there is a reasonable risk of harm to the User as a result of the breach or if notice is otherwise required by law. When we do, we will send you an email.
Changes and amendments
We reserve the right to modify this Policy or its terms related to the Website and Services at any time at our discretion. When we do, we will send you an email to notify you. We may also provide notice to you in other ways at our discretion, such as through the contact information you have provided.
An updated version of this Policy will be effective immediately upon the posting of the revised Policy unless otherwise specified. Your continued use of the Website and Services after the effective date of the revised Policy (or such other act specified at that time) will constitute your consent to those changes. However, we will not, without your consent, use your Personal Information in a manner materially different than what was stated at the time your Personal Information was collected.
Acceptance of this policy
You acknowledge that you have read this Policy and agree to all its terms and conditions. By accessing and using the Website and Services and submitting your information you agree to be bound by this Policy. If you do not agree to abide by the terms of this Policy, you are not authorised to access or use the Website and Services.
Contacting us
If you have any questions, concerns, or complaints regarding this Policy, the information we hold about you, or if you wish to exercise your rights, we encourage you to contact us using the details below:
We will attempt to resolve complaints and disputes and make every reasonable effort to honor your wish to exercise your rights as quickly as possible and in any event, within the timescales provided by applicable data protection laws.
This document was last updated on February 9, 2023